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How to Guarantee ?

DALIAN JORI CO.,LTD. has professional Work Team who will be available 24 hours per day, 7 days per weeks waiting for you. Call us at any time you want!

JORI can provide One-stop Service for our customers. After you find us on Internet or Exhibition and want to engage in Engine Rebuilding Machine field, Any questions can be solved by our professional Sales Managers and skilled Engineers promptly.

At the beginning of business, Considering customer specially situation and demands, Our Sales Manager will select and introduce some suitable machines for customers after discussing with our engineers. Customers can select the RIGHT one which they prefer to purchase and then go on further understanding until placing orders with us.

When we start to manufacturing your machines according to Sales Contracts, We will keep tracking production plan and posting to customers every weeks. Exact Delivery Time will be informed ONE week before delivery.

ALL of our machines will be tested and have trial production in our factory before leaving our factory and they are shipped out only after customers are satisfied with them. Customers can send your technicians or the Third party inspection agency to our factory to check and accept machines before delivery.

Fast and security Shipping company will be chose by our Delivery Department for customers (if we signed contract under CIF term). Even All risks Insurance will be covered during the whole transportation.

Upon receiving our machines, JORI will start to supply our promptly after-sales service for you. Any questions can be solved as soon as possible by our Customer Service Representative. Be free to contact us !

Our Pre-sales Service

  • Find Us

    You find us through Internet or Exhibition and select the Right Machine which you preferred.

  • Business Negotiation

    We contact each other by e-mail or online chat to confirm every detailed information about our machines.

  • Sign Sales Contract

    After confirmed ALL details, We will sign the Sales Contract and mention our Bank Information in it.

  • Downpayment

    30% by T/T as downpayment for us to start special manufacturing for you.

  • Manufacturing & Tracking

    The exact delivery time depends on different machines. We will keep tracking production period and post to our customers every week.

  • Balance Amout

    We will provide enough photos, even testing videos of your machines before delivery. After receiving it, You have to pay total balance amount to us by T/T.

  • Delivery

    We will effect shipment immediately after receiving balance amount. Inform Shipping Advice to customers and send Original Shipping Documents by DHL.

  • Business Conclude

    After receiveing our Machines in your local country, We will start to provide our Prompt & Best After-sales service to you.

Our After-sales Service

Problems Solved Online
DALIAN JORI CO.,LTD. has professional Work Team who will be available 24 hours per day, 7 days per weeks waiting for you.

Contacted our Sales Manager or Customer Service Representative at the following ways:
E-mail:          info@dljori.com, sales@dljori.com, jori@dljori.com.
Hotline:       +86-411-88160610, +86-411-66877959
Mobile:         +86-18603624525 (Ms. Zoey Wu)
Skype:          jori@dljori.com
Whatsapp:  +86-18603624525
QQ:                2089442470
Wechat:        455038202

Contact us at any time you want, Prompt reply will be given by related Manager. If we are not available to take your call, Please leave a message and your return phone number, You will be contacted at the very earliest opportunity. Our professional service staffs will help you settle your problems one by one.

Installation & Operating
For how to operate some complicated machines, There are THREE ways for your selection:

1. Send your technicians to China to learn at our factory.
When your machines are ready for testing, Our technicians will train the customers’ technicians in theory and practice till they grasp the skills for operating in our factory. All charges will be born by end-user.

2. Send our technicians to customers’ countries to teach at their factory.
When your machines are arrived at customers country, We can send our technicians to go to customer’s factory for installation,testing the machines and training staffs to operating machines. All charges will be born by end-user.

3. You already had experienced Staffs in this field.
We will supply photos, VCD and Operation Manual together with our machines when shipment. It will show you how to operate this machine. If you already had experienced staffs in this field, It can help you much cost on installation.

Spare & Damaged Parts Supplying
All our products will have ONE year guarantee and we will continue to offer advice and spare parts after this period. Standard spare parts and accessories with our machine will be supplied together in wooden case when shipment.

Within one year after receiving our machines, Under right operation and non-artificial reasons, If there are any damaged parts or accessories, We will replace them by air-mail or Express Mail immediately FREE OF CHARGE.

After ONE year warranty, Spare parts and damaged parts will be charged at cost price. If there is something wrong with the machine, We are responsible to solve this problem soonest, and help customers to restore production as soon as possible.

Contact Us

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